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Privacy Policy/Terms & Condition

Privacy

Baby goes Retro respects and protects your privacy. Your personal details will under no circumstances be disclosed, exchanged or sold, unless ordered by a court of law. Credit card details will be used to process orders only and will not be kept on file. 

This privacy notice provides you with details of how we collect and process your personal data through our site www.babygoesretro.com.au.

By providing us with your data, you warrant to us that you are over 13 years of age.

Sensitive Data

We do not collect any sensitive data about you. We do not collect any information about criminal convictions and offences.

We will only use your personal data for the purpose it was collected for (to make a purchase). In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

Marketing Communications 

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. However, you can still opt out of receiving marketing emails from us at any time.

You can ask us to stop sending you marketing emails at any time by following the opt-out links in our newsletter or by emailing us at info@babygoesretro.com.au at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases etc.

Contact Details

Our full details are:

Baby goes Retro

Email address: info@babygoesretro.com.au

Postal address: 7 Goldcrest Court, Sunrise Beach QLD 4567 AUSTRALIA

Phone: 0410 296 434

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@babygoesretro.com.au

 

Exchanges/Refunds

At Baby goes Retro we realise that although our products are of a very high standard and care has been taken to describe each garment as accurately as possible, a customer may purchase an item that is not the right size or colour. If that is the case we encourage you to contact us via email or phone to arrange an exchange. Your satisfaction is very important to us.

Contact must be made within 10 days of receipt of your order. Exchanges will happily be given if the item is unused, unworn, with all packaging and labels intact. As soon as the unwanted item/s has been returned to Baby goes Retro, we will despatch the new items/s to the customer. Baby goes Retro will not charge postage to send new item/s to the customer however all costs such as packaging and postage for returning unwanted item/s to us will be paid by the customer.
Please note: Sale items are not exchangeable, and all sales are final. Sale items and can not be returned for an exchange, refund or store credit.
 

At Baby goes Retro every dispatched item is checked and packaged with the utmost care. However we are unable to take responsibility for loss or damage of goods in transit. Should an item be faulty, we urge the purchaser to contact us promptly via phone or email to discuss. Faulty items must be returned within 10 days of receipt, with labels and packaging intact. Baby goes Retro will give a store credit or full refund for faulty items, on approval of fault. Delivery fees will not be included in refund.